Delete your account

You can delete your account and associated content in the app or start a request from this page.

Option 1: in the app

1. Log in to CarritoFácil.
2. Open the account menu and go to Profile.
3. Select Delete Account.
4. Enter your password and confirm.

The app deletes your authentication profile, recipes, categories, nutrition cache, and images stored under your account. If an operation fails, your account is not deleted so that you can try again or contact support.

Option 2: without access to the app

Send your request from the email address registered with CarritoFácil. Do not include your password. We may request additional verification to prevent someone else from deleting your account.

Request deletion by email

We will normally complete a verified request within 30 days, or sooner if applicable law requires a shorter period. We will send you a confirmation when it is complete.

What is deleted

• your login account, associated email address, and profile;
• recipes, categories, and ingredients;
• images uploaded to CarritoFácil;
• preferences and caches associated with your user ID;
• local CarritoFácil data on the device when you delete your account in the app.

What may be retained

Apple, Google, RevenueCat, and other providers may retain minimal purchase, fraud prevention, security, or compliance records for the periods required by law or their policies. Backups are deleted as they rotate. Analytics data that has already been aggregated or disassociated from your account may no longer be technically reversible.

Subscription

Cancel renewal before deleting your account. Otherwise, the store may continue to charge you even though you can no longer access your data:

• Cancel or manage your Apple subscription
• Cancel or manage your Google Play subscription

Help

If you have questions, email support@carritofacil.app or read our Privacy Policy.